Terms & Conditions

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Welcome to our "Terms & Conditions" page.  Here you will find Paredes Custom Transport Service's terms and conditions for any transport done by our company, billing, invoicing, payment terms and methods.  These terms do not include third party outsourcing, for these conditions please visit their website or contact the third party directly.

 

Terms:

Paredes Custom Transport Service's terms are as follows.  (1). Any loading or unloading of any vehicle(s) (tractors, caterpillars, etc.) will be handled by the driver of PCTS unless the load has been subcontracted to another transport company in which case it will fall under that company's procedure on how to load the cargo.  (2). Any cargo other than vehicles will be loaded and unloaded by the company/person (Shipper) and company/person (recipient).  The driver is in charge of strapping and securing the cargo for transport in a safe and secure manner.  (3). PCTS will under no circumstance transport any type of liquid or any type of Hazardous Materials.  If shipper fails to disclose such information or fails to inform PCTS or its drivers of such content, there will be a $500 charge for transport of any type of liquid.  (4).  PCTS will not be responsible for any damages done by loading and unloading party unless PCTS driver does the loading and unloading of cargo or vehicles.  PCTS driver will take pictures of the cargo (if necessary) prior to loading any cargo onto the truck/trailer.  In the event that damage to cargo is done, PCTS will require a written statement (Report) from both PCTS driver and Shipper or Recipient.  Pictures will be taken of the damaged area.  (5). Person or company hiring PCTS to transport will be responsible for payment of transport.  Customers of PCTS do not have an account with our company unless they have submitted a credit application or a request for a "Payment Agreement".  If credit is extended thru the credit application, all invoices will be due within 15 days of invoice due date.  If a "Payment Agreement" is requested and extended to customer, then payment will be due on specified date agreed to by both parties (PCTS & Customer).  Both credit and Payment Agreement have a $50 or 10% late fee which ever one is greater.  These late fees begin on the 2nd day after the due date.  A $50 or 10% late fee will be assessed at that time and then a $50 or 10% late fee (whichever is greater) will recurr every 7 days the invoice is late until paid for.  PCTS will maintain the right to cancel any credit or payment agreement at any time in which time all invoice amounts will be due.  PCTS will mail, email or contact via phone/text to inform customer of any late invoices prior to assessing late fees.  3 or more late invoices during a 12 month calendar period will cause PCTS to enter into a review of the contract or payment agreement to determine whether to continue with the extended credit or payment agreement.  Failure to pay all invoices when due plus any late fees may result in further collections and possible suit against the customer to collect the debt.  (6). All cargo have a $750,000 insurance policy to cover any damages caused by negligent transport by the PCTS driver only.  Third party transporters will have their own insurance to cover any damages.  Damages done by situations that are beyond the control of PCTS include but not limited too: Adverse weather conditions, unavoidable debris from the road, acts of God, or any other unpredictable situation where it results in damage/loss of cargo.  (7). To file a claim of damaged or loss of cargo, customer must fill out a claims form located on this website or contact PCTS and get one emailed to the customer.  Proper documentation must be obtained from both the customer and PCTS in order to file the claim with PCTS.

 

Billing:

Transports will be billed by the following manner:

• Local area transport will be a flat rate, the rate will depend on the weight and size of the cargo.  Contact us for the current transport rate.

• Small to medium loads outside the local area of transport will be billed by the mile.  Contact us for the current transport rate.

• Larger loads will be billed by the size and weight outside the local area transport.  Contact us for the current transport rate.

• Vehicle transports will be billed by the mile outside the local area. Contact us for the current transport rate.

• Trailer transports will be billed by the mile outside the local area.  For transport of trailers from vendor to vendor the transport rate will be a flat rate.  Contact us for the current rates.

• Special transports, these can be any type of cargo that does not consist of any liquids, chemicals, HAZMAT or any type of explosive.  Our company will NOT transport any type of liquids, chemicals, Hazardous Materials or explosive materials.

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Invoicing:

All transports will be accompanied by an invoice.  The invoice is due upon receipt unless other arrangements have been made between the customer and our company.  All invoice are generated when the customer has booked a transport with our company.

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Payment Terms and Methods:

Payments terms are as follows:

• All invoices are due upon receipt without exception.  All invoices have a "Due Date", this is when the invoice is due and must be paid to avoid any late fees.

• If a payment arrangement needs to be made, the customer can request to have the "Due Date" be changed and may be changed upon approval from our company.

• For recurring customers, if the customer requires a certain "Due Date" for all invoices they may request it, our company will review the request and the customer will be informed via email of our decision.  If our company approves the request, any invoices received prior to the "Due Date" are due on said "Due Date" without exception.  Customers may also request a 30 day payment period, our company will also review the request.

• Our company has various ways to make payments.  These methods include, cash, checks, cashiers checks, ACH payments, wire transfers.

  • Cash - Most customers prefer this type of payment since it has no possibility of late fees and total amount is paid in full.​

  • Checks & Cashiers Checks - Some customers prefer to pay with a check or cashiers check.  Although it pays the balance in full there is a chance that a personal or business check may not clear.  In this case, a "Return Check Fee" will be assessed to the total amount due of the invoice.  The fee for a returned check is $50.

  • ACH Payment - These type of payments are preferable to some of our customers.  Payments are due on the "Due Date" of every invoice.  There is a 3 Day grace period to allow the payment to clear from bank to bank.  There is a late fee of $100 per invoice for every 7 calendar days that the payment is late, without exceptions.  Failure to make payments as agreed per the "Payment Agreement" contract between PCTS and the respective customer will void such contract and a written check will need to be made out to our company, PCTS (Paredes Custom Transport Service), or cash.

  • Wire Transfers - Wire transfers can be made upon request from the customer.  This is a one time option and there is no late fees or extra charge for this option.

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Conditions:

Paredes Custom Transport Service conditions are as follows:

1. All cargo will be in such condition where it is safe to transport by PCTS.  Any loose items must be secured prior to accepting cargo, any pallets used must be in such shape that no broken parts will fall off during transport.

2. All vehicles must be secured according to weight.  All passenger cars and light trucks shall utilize soft straps and be secured by their wheels.  Any heavy equipment must be secured with chains and binders, this includes small tractors, dozers, skid loaders etc.

3. Any 1 ton trucks shall also utilize soft straps and be secured by their wheels.  Any other vehicles above 1 ton shall be at drivers discretion.

4. Trailers loaded onto PCTS trailer shall be secured by their axles, front and rear, and shall also be strapped down by their hitch/tongue.  their screw jacks shall be raised so as the tongue goes as low to the deck as possible and then soft strapped by the PCTS driver.

5. Payments shall be made in form of a check, money order/cashiers check or cash.  All payments are due upon receipt unless it is prepaid by shipper or recipient.

6. No liquids of any kind will be transported, and shipper will disclose contents of any drums or containers upon arrival to shipper.  If shipper fails to disclose such information and it is found to be a liquid of any kind, there will be a $500 charge.

7. All shipments shall have a Bill of Lading describing the type of cargo(s) along with weight(s).  If shipper does not have a Bill of Lading, PCTS will provide one and shipper must provide any and all information of cargo including weight.

8. All invoices are due upon receipt.  Unless customer has a credit account or a payment agreement with PCTS in which case the invoices will be due on their respective due dates.  Any late invoices are subject to a $100 or 20% late fee whichever is greater for every 7 calendar days that the invoice is late after the grace period has passed.

9. PCTS reserves the right to cancel any payment agreement at any time for any violation of said agreement. Furthermore, the customer has the right to end said agreement with PCTS at any time.  Upon cancellation of payment agreement all invoices will become due and payment must be made immediately or late fees will apply to every open invoice that becomes due upon the cancellation.

10. PCTS reserves the right to place any vehicle/trailer or both on a lean for non-payment for transport and delivery of said vehicle/trailer or both. Customer will have 30 calendar days to pay for all transport and delivery fees (this will include the original transport fee in addition to the transport fee from PCTS’s storage facility), storage, lean and any legal fees associated with the lean and storage.

11. PCTS reserves the right to hold any cargo, commercial equipment, heavy equipment, construction equipment, machinery of any kind or any type of cargo that is being transported for non-payment.  Customer will have 30 calendar days to pay for all transport and delivery fees (this will include the original transport fee in addition to the transport fee from PCTS’s storage facility), storage and any legal fees associated with the holding and storage of cargo being transported.

 

Disclaimer:  PCTS is not responsible for any damages to cargo, vehicles, trailers or any other type of cargo/merchandise being transported by our company, due to customer not securing any item(s) that may be lose and may fall out, lose or damage the cargo during transport. We will also not be responsible for any typographical errors in this document.  Photographs will be taken of cargo prior to loading onto truck/trailer for records and photographs will taken upon arrival for records.